What were the challenges ?
- Fire responders have long relied on outdated paper maps and hand drawn pre-plans while responding to emergencies.
- Fire personnel in the field did not have access to the wealth of GIS information currently available from the City.
- Computer-Aided Dispatch (CAD), Mobile Data Computers (MDCs) and Report Management Systems (RMS) were standalone, silo systems with no interfaces.
- Up to date information was limited on scene to radio communication and data was re-entered by hand into the RMS after an emergency, leading to duplicate efforts and data quality issues.
What were the business objectives you were trying to achieve and what was the outcome?
Deploy a comprehensive software platform for managing, communicating, responding to, and reporting critical incidents, providing a common operating picture and improving situational awareness.
The city of Ann Arbor, along with its partners the Huron Valley Ambulance (www.HVA.org), Adashi Systems (www.adashisystems.com), and FireHouse (www.firehousesoftware.com) assembled and deployed a comprehensive software platform rooted in ESRI mapping technology (www.ESRI.com), for managing, communicating, responding to, and reporting critical incidents, providing a common operating picture and improving situational awareness.
Current products in use
Software – Adashi Command Post and First Response with Navigation with two way interface to Huron Valley Ambulance CAD. Adashi products are installed on 10 fire vehicles across 5 stations.
- Platform: Panasonic Ruggedized tablets, Windows 7, 8 GB of RAM on SSD harddrives.
- Mounts: Havis
- Internet connection : Verizon 4G with built in GPS